[rt-users] problem with Transaction Custom Field

peti peti petipp at hotmail.com
Thu Apr 6 18:26:21 EDT 2006


Hi,

I have defined a "Transaction CF".
I go to #TicketId =>Jumbo menu option, and set the Value for the 
"Transaction CF". And it fails with this error when I click the Save button 
(I use this menu option because I need to move the ticket to another queue.)

Does somebody know how to deal with it?
Thanks in advanced,
Gabriela

Here I paste the error:

System error

error:  Can't locate object method "Id" via package "No object mapping for 
field" (perhaps you forgot to load "No object mapping for field"?) at 
/soft/app/rt/product/rt-3.4.4/lib/RT/Record.pm line 1523, <GEN35> line 22.

context:  ...
1519:  my $method = "${class}Obj";
1520:  $object = $object->$method;
1521:  }
1522:
1523:  return $object->Id;
1524:  }
1525:
1526:
1527:  =head2 CustomFieldLookupType
...

code stack:  /soft/app/rt/product/rt-3.4.4/lib/RT/Record.pm:1523
/soft/app/rt/product/rt-3.4.4/lib/RT/Record.pm:1504
/soft/app/rt/product/rt-3.4.4/lib/RT/Record.pm:1583
/soft/app/rt/product/rt-3.4.4/lib/RT/Record.pm:1565
/soft/app/rt/product/rt-3.4.4/lib/RT/Interface/Web.pm:1239
/soft/app/rt/product/rt-3.4.4/share/html/Ticket/ModifyAll.html:152
/soft/app/rt/product/rt-3.4.4/share/html/autohandler:215





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