[rt-users] Form - Ticket

[Todd Chapman]

On Fri, Apr 07, 2006 at 11:29:47AM +1000, Anthony Goddard wrote:
> Hi Guys, I'm looking for a simple way to create a form (with drop down
> menus) on a publiclly accesable website that submits it's contents to
> RT.
> The only catch is that I was the drop down menu values in the form to be
> entered into custom fields in the ticket, rather than just the body of
> the ticket.
> I hope that makes sense... is there a good place for me to research
> this?
>  
> Cheers,
> Anthony
>  

Use http://www.bestpractical.com/pub/rt/contrib/3.0/ScripActions/ExtractCustomFieldValues.tgz and have the web page send e-mail to RT.