[rt-users] attachment problem

[Scott Thomson]

Check the version of PERL you're running.  Certain versions cause  
attachement corruptions.

I ran into the same issue, and my workaround since RHEL 3 didn't  
support a newer version of at the time was to alias the queue address  
to the queue and to a mailbox on our exchange server.

That way I could get the attachments and provide a very basic backup  
of RT.

This is on the Wiki somewhere, IIRC.

Scott



On Apr 7, 2006, at 6:29 PM, Joseph Spenner wrote:

> I'm still using RT 2.0.15.  It's been working great so
> far, so never thought about upgrading.
>
> I've never seen this problem, but I've never played
> around much with attachments.  I have someone trying
> to attach a 1M pdf to a message, but the attachment
> never shows up.  There are no errors.
> In my config.pm, I have:
> $MaxAttachmentSize = 10000000;
> So, I should be covered.  Is there a log somewhere
> that might tell me what the problem is?  Or was there
> a bug causing this problem?
>
> I notice in the config file there is also reference to
> a MaxAttachmentLength.  Should this be defined as
> well?
>
>
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