[rt-users] attachment problem

Andreas Putzo putzoa at gmx.de
Sun Apr 9 18:56:47 EDT 2006


Remember, if you send the attachment via Mail, the size usually becomes
larger ( ~x0.3) due to base64 encoding.
If the size of an attachment is too big, RT silently discards it :/

regards, andreas


On Saturday 08 April 2006 00:29, Joseph Spenner wrote:
> I'm still using RT 2.0.15.  It's been working great so
> far, so never thought about upgrading.
>
> I've never seen this problem, but I've never played
> around much with attachments.  I have someone trying
> to attach a 1M pdf to a message, but the attachment
> never shows up.  There are no errors.
> In my config.pm, I have:
> $MaxAttachmentSize = 10000000;
> So, I should be covered.  Is there a log somewhere
> that might tell me what the problem is?  Or was there
> a bug causing this problem?
>
> I notice in the config file there is also reference to
> a MaxAttachmentLength.  Should this be defined as
> well?
>
>
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