Maybe "return 1 unless" should be "return 1 if"? -Todd Tried both ways, seems as if the scrip never fires even..Like it can't detect on "On Change Queue" Thanks Anyway :-) Rodney -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060411/b40b9cb4/attachment.htm>