[rt-users] Custom Statuses

Wed Apr 12 14:33:28 EDT 2006

On Wed, 2006-04-12 at 11:17 -0700, Schultz, Eric wrote:
> I noticed that the link you reference says you can't have a status
> longer than 10 characters.  Does anyone know why this is?  That explains
> why I got the error it describes for a status of "resolved_notdone".  I
> thought it may have been the underscore, but I never looked into it.

Because the field in the database is defined as 'Status VARCHAR(10)'.
Which means that the database will not accept a value of Status longer
than 10 characters.

HTH

Joshua Colson