[rt-users] 3.4.5 relogin problems

Covington, Chris Chris.Covington at plusone.com
Thu Apr 13 21:23:25 EDT 2006


On Thu, Apr 13, 2006 at 06:39:15PM -0400, Jesse Vincent wrote:
> It's more likely an issue with the cookie RT is sending and your
> browser, but the sessions table is safe to delete everything from. the
> only consequence is that all currently logged in users will be logged
> out.

You're right, it's a cookie problem.  The site uses SSL and the problem
exists with lynx, IE, firefox, etc. on lots of different clients.
Cookies are offered:

www.plusone.com cookie:
RT_SID_plusone.com.443=6931da507474885e94770aafd4b8d24a

And once I accept and click on a different element like another queue,
I'm asked to login again.  Strange...  I'm not aware of any changes on
the RT server which would cause this to happen either.  Suggestions?

---
Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com



More information about the rt-users mailing list