[rt-users] Serious performance problems

[Ruslan Zakirov]

You really want to try RT-3.4.5.
I'm not Pg guru, but there is thread on the list that is related to
performance on Pg 7.x vs. 8.0.x. Find it, it should be really useful.


On 4/19/06, Jörg Ungermann <Joerg.Ungermann at web.de> wrote:
> Dear Sirs,
>
> we do run RT 3.4.2 on Debian Sarge and Postgres 8
>
> We do have 20 users and 2500 Tickets at the moment.
> There have been performance issues ever since, but we blaimed them on the shared server.
> There shell be 10 new users in nnear future.
>
> Now we moved to a brand new PC Server with contemporary hardware (it is powerfull).
> Still opening ticktes, replying or creating tickets takes sometimes 10- 20 seconds.
>
> I have scanned the RT Lists and found some hinds.
> Since we are under pressure i would apreciate if someone has mastered these problems and can give guidance what is to be done. What is most promising to concentrate on (database, Perl, DBI::Search?
>
> Please help us make our RT the lean fast and handy tool we need it to be!
>
> I attach the system report for an overview to libraries etc.
[snip]

--
Best regards, Ruslan.