[rt-users] rt-3.4.5 on Mandriva2006 - perl errors?? (method "new")

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Apr 19 17:29:13 EDT 2006 

It was discussed on the list several times with resolution:
Problem is that Scalar::Util module couldn't load its XS part, there
is several reasons:
1) module was compiled without this library, first of all try to
recompile this module
2) libperl and perl are compiled with different options, for example
Gentoo allow to do such a mess
3) module was compiled against one perl when mod_perl is compiled
against another one

In all this situations I can suggest you next thing:
1) if you're going to use perl from RPMs then compile it from SRPMs,
then build mod_perl from SRPMs and Scalar::Util too(if mandriva has
rpm for this)
2) if you use own builds, just reinstall the module from CPAN and be
sure to use correct perl command when you install it and also
recompile mod_perl.

On 4/18/06, Alois Sefu <asefu at fooie.net> wrote:
> Hello,
>
> I'm running rt-3.4.5 on mandriva2006 w/ apache 1.3.34, mod_perl -1.29
> (DSO).
> I also tried with apache-2.0.2 that came stock with the system with
> mandriva2006 updates applied - I get the same errors.
>
> I can log into RT via the browser, but when I try to create a ticket or
> view queues I get errors shown below (showing only two to keep it brief).
> (env info below)
>
> clicked "Tickets"  http://tickets.sys02.dl:8080/Search/Build.html
>
> *** START ERROR from browser ***
>
> Can't locate object method "new" via package "RT::Interface::Web::QueryBuilder::Tree" at /opt/rt3/share/html/Search/Build.html line 288.
>
>
> Trace begun at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Exceptions.pm line 129
> HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "new" via package "RT::Interface::Web::QueryBuilder::Tree" at /opt/rt3/share/html/Search/Build.html line 288.^J') called at /opt/rt3/share/html/Search/Build.html line 288
> HTML::Mason::Commands::__ANON__(undef, 'SCALAR(0x99bec34)', 'ARRAY(0x99be91c)') called at /opt/rt3/share/html/Search/Build.html line 451
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x99c7dec)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1251
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1245
> HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 914
> HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x99a49a8)') called at /opt/rt3/share/html/autohandler line 215
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x84fd9e4)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1246
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1245
> HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 411
> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x99a49a8)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168
> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x99a49a8)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x924ab30)', 'Apache=SCALAR(0x8ef3b0c)') called at /opt/rt3/bin/webmux.pl line 123
> eval {...} at /opt/rt3/bin/webmux.pl line 123
> RT::Mason::handler('Apache=SCALAR(0x8ef3b0c)') called at /dev/null line 0
> eval {...} at /dev/null line 0
>
>
> *** END ERROR from browser ***
>
>
> clicked "Tools"   http://tickets.sys02.dl:8080/Tools/Offline.html
>
> *** START ERROR from browser ***
>
> Undefined subroutine &Scalar::Util::weaken called at /opt/rt3/lib/RT/Action/Generic.pm line 108.
>
>
> Trace begun at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Exceptions.pm line 129
> HTML::Mason::Exceptions::rethrow_exception('Undefined subroutine &Scalar::Util::weaken called at /opt/rt3/lib/RT/Action/Generic.pm line 108.^J') called at /opt/rt3/lib/RT/Action/Generic.pm line 108
> RT::Action::Generic::_Init('RT::Action::CreateTickets=HASH(0x9b889b4)', 'CurrentUser', 'RT::CurrentUser=HASH(0x84fa3c0)') called at /opt/rt3/lib/RT/Action/Generic.pm line 80
> RT::Action::Generic::new('RT::Action::CreateTickets', 'CurrentUser', 'RT::CurrentUser=HASH(0x84fa3c0)') called at /opt/rt3/share/html/Tools/Offline.html line 107
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9b88ad4)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1251
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1245
> HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 914
> HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x96b4234)') called at /opt/rt3/share/html/autohandler line 215
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x99143d0)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1246
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1245
> HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 411
> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x96b4234)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168
> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x96b4234)') called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x924ab30)', 'Apache=SCALAR(0x8ef3b0c)') called at /opt/rt3/bin/webmux.pl line 123
> eval {...} at /opt/rt3/bin/webmux.pl line 123
> RT::Mason::handler('Apache=SCALAR(0x8ef3b0c)') called at /dev/null line 0
> eval {...} at /dev/null line 0
>
> *** END ERROR from browser ***
>
>
>
> ** Apache Conf **
>
> <VirtualHost *:80>
>         ServerName tickets.sys02.dl
>         DocumentRoot /opt/rt3/share/html
>         AddDefaultCharset UTF-8
>         PerlModule Apache::DBI
>         PerlRequire /opt/rt3/bin/webmux.pl
>
>    <Location />
>        SetHandler perl-script
>        PerlHandler RT::Mason
>    </Location>
> </VirtualHost>
>
>
> ** apache **
>
>  /opt/apache-1.3.34/bin/httpd -l
> Compiled-in modules:
>   http_core.c
>   mod_env.c
>   mod_log_config.c
>   mod_mime.c
>   mod_negotiation.c
>   mod_status.c
>   mod_info.c
>   mod_include.c
>   mod_autoindex.c
>   mod_dir.c
>   mod_cgi.c
>   mod_asis.c
>   mod_imap.c
>   mod_actions.c
>   mod_userdir.c
>   mod_alias.c
>   mod_access.c
>   mod_auth.c
>   mod_so.c
>   mod_setenvif.c
>
>
> Server Version: Apache/1.3.34 (Unix) mod_perl/1.29
> Server Built: Apr 18 2006 12:00:34
> API Version: 19990320:18
> Run Mode: standalone
> User/Group: apache(71)/65534
> Hostname/port: sys02.dl:80
> Daemons: start: 5    min idle: 5    max idle: 10    max: 150
> Max Requests: per child: 0    keep alive: on    max per connection: 100
> Threads: per child: 0
> Excess requests: per child: 0
> Timeouts: connection: 300    keep-alive: 15
> Server Root: /opt/apache-1.3.34
> Config File: conf/httpd.conf
> PID File: /opt/apache-1.3.34/logs/httpd.pid
> Scoreboard File: /opt/apache-1.3.34/logs/httpd.scoreboard
>
>
>
> mod_perl was install with "perl Makefile.PL USE_APXS=1
> WITH_APXS=/opt/apache-1.3.34/bin/apxs   EVERYTHING=1"
>
> rt configure with "./configure --with-web-user=apache
> --with-web-group=apache"
>
> apache is in rt group.
>
>
> *****
>
>
> Thanks for reading ...
>
> Alois.
>
>
>
>
>
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--
Best regards, Ruslan.

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