[rt-users] Moving to a new server and upgrading from 3.0.5 to 3.4.5

[rt3 at acerhomes.com]

You're right, Winn.  I can't run simultenously 3.0.5 and 3.4.5 using the
same database.  I just reset the root password to go back to 3.0.5.  On my
new system, upgrading the database solved #1 and upgrading the
DBIx::Searchbuilder solved my problem #2,3.

Right now, my problem is still on Approval link.  Even I select pending,
approved, denied, etc, nothing is displayed.  This works on 3.0.5.  On
3.4.5, the approval ticket creation is working fine. But I still need the
My approval so that I can approve or denied in multiples instead of going
to individual ticket approving it by resolving the approval ticket.


> I can only help with
>   "4. i can no longer log-in from old RT 3.0.5"
>   The new RT system uses a MD5 HEX encryption method. Once a user log's
> into the new system the passwords are changed from the old MD5 Base 64.
> If this is the case, i posted a script that will change all the
> passwords to MD5 HEX. It doesn't effect RT 3.4.5 becuase it can read
> eaither hex or base64, but the old RT can only read the base64. We use
> mod_auth_mysql and had to recompile it with the "
>   -Dmysqlpwauth=md5 option, and it reads the HEX format just not the
> base64 anymore.
>
>   Hope this helps if it does please repost it to the board so other can
> benifit.
>
>   thanks
>   winn johnston
>
>
> rt3 at acerhomes.com wrote:
>   hello guys,
>
> I already spent some days already doing this.
> My new system is running at Fedora 5 distro. and using the latest
> Postgresql and Apache with mod_perl.
>
> My old system is running at Redhat 9, Postgres 7.3.2, Apache 2.0.40 with
> fastcgi installed.
>
> What i did first, i successfully installed RT 3.4.5 in new system but I
> tried first to connect to old postgres from old system so that I can still
> retrieve our existing data. Here are some initial issues I found.
>
> 1. ticket details are displayed except the issue messages itself
> 2. internal error when I created a new ticket.
> 3. can't take ownership of one ticket
>
>
> I tried to compare the new data structures with old one and changed
> accordingly but still not working.
>
> Hopefully, you can give some lights on what should I do.
>
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