[rt-users] Lack of trailing slash causing porblems in IE

[Ruslan Zakirov]

We've discussed with Jesse this problem a little and have a conclusion that
ScriptAlias /rt/ /usr/local/rt3/bin/mason_handler.fcgi/
is right and you need both trailing slashes.

Also note that in this situation URL http://www.example.com/rt
(without trailing slash) is incorrect. You should use URL with
trailing slash everywhere on your site and/or could add reqrite rule
that convert '/rt' into '/rt/'.

And of course this problem couldn't be related to the "Cannot find
server or DNS Error" error message unless Web* options are not
properly configured in RT site config.

On 4/27/06, Brendan Arnold <brendanarnold at gmail.com> wrote:
> Hmm, it appears that the Rewrite rule did not save the day (the nature
> of intermittent errors!). I still get the problem. I have since tried
> all of the following combinations,
>
> ScriptAlias /rt/ /usr/local/rt3/bin/mason_handler.fcgi/ (IE error persisted)
> ScriptAlias /rt /usr/local/rt3/bin/mason_handler.fcgi/ (IE error persisted)
> ScriptAlias /rt/ /usr/local/rt3/bin/mason_handler.fcgi (Images etc not
> displayed, URLS do not work at all)
> ScriptAlias /rt /usr/local/rt3/bin/mason_handler.fcgi (original with IE error)
>
> Bu none, as noted, worked. I noticed at the foot of the IE error page
> it listed this as a 'Cannot find server or DNS Error', I'm starting to
> think it may be an SSL problem ...
>
> Regards,
>
> Brendan
>
> On 4/21/06, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> > On 4/21/06, Jesse Vincent <jesse at bestpractical.com> wrote:
> > >
> > >
> > >
> > > On Thu, Apr 20, 2006 at 07:02:20PM +0100, Brendan Arnold wrote:
> > > > Hi there,
> > > >
> > > > When submitting form information such as logging in, updating a page
> > > > etc. Internet Explorer (6) returns a 'The page cannot be found' error
> > > > intermittently.
> > >
> > > Your scriptalias is wrong.
> > >
> > >     ScriptAlias  / /opt/rt/rt3.fsck.com/bin/mason_handler.fcgi/
> > >
> > > is what  we use. Note the slash after .fcgi
> >
> > I think main problem is that he is using /rt as root with next alias:
> > ScriptAlias /rt /opt/rt/rt3.fsck.com/bin/mason_handler.fcgi
> >
> > First part should contain trailing slash
> > ScriptAlias /rt/ /opt/rt/rt3.fsck.com/bin/mason_handler.fcgi
> >               ^^^^^^
> > I don't think slash is required after "...in/mason_handler.fcgi", but
> > he could try both variants.
> >
> >
> >
> > >
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> >
> >
> > --
> > Best regards, Ruslan.
> >
> _______________________________________________
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>
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>
>
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>
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--
Best regards, Ruslan.