[rt-users] Custom Field Select Multiple bug?

Mathew Snyder jokermjs19 at comcast.net
Tue Aug 1 22:57:09 EDT 2006


Mathew Snyder wrote:
> Running v3.6.  We have a custom field with close to 100 items in it.
> They are all listed alphabetically so whenever a new item needs to be
> added, it gets added in the middle.  This requires a complete reordering
> of the sort field for the entire list.
> 
> For instance suppose we have item 1 and 2 already in the list.  We add
> item 3 between 1 and 2 and make it 2.  When we save the changes we now
> have two items labeled 2 and have to manually reorder them all the way
> down to the bottom.  Tedious at best, obnoxious at worst.
> 
> Is this a bug or is it planned behaviour?  Or worse, have I been
> altering a field I shouldn't be altering?
> 
> Thanks
> Mathew Snyder
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 

To clarify, shouldn't the sort be reordered automatically when the
changes are saved?

Mathew Snyder



More information about the rt-users mailing list