[rt-users] Custom Field Select Multiple bug?

[Joshua Colson]

On Tue, 2006-08-01 at 22:54 -0400, Mathew Snyder wrote:
> Running v3.6.  We have a custom field with close to 100 items in it.
> They are all listed alphabetically so whenever a new item needs to be
> added, it gets added in the middle.  This requires a complete reordering
> of the sort field for the entire list.
> 
> For instance suppose we have item 1 and 2 already in the list.  We add
> item 3 between 1 and 2 and make it 2.  When we save the changes we now
> have two items labeled 2 and have to manually reorder them all the way
> down to the bottom.  Tedious at best, obnoxious at worst.

The sort order numbers do not have to be sequential. Try setting the
sort order to a different stepping, such as 5, 10, 15, 20, etc. Then you
can easily insert new records in between.

HTH

-- 
Joshua Colson <jcolson at voidgate.org>
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