[rt-users] owners

Mathew Snyder jokermjs19 at comcast.net
Thu Aug 3 23:18:14 EDT 2006


Joshua Colson wrote:
> On Thu, 2006-08-03 at 21:29 +0100, Robert Pawlowicz wrote:
>> When I create a new ticket, the owner drop down list only displays
>> 'nobody'. Therefore when a ticket is create, I am always force to 'Take'
>> the ticket later. However, this is a pain when it comes to updating the
>> people section as because there is no other people in the owner drop
>> down, the system changes the owner back to nobody.
>>
> 
> Do you have the OwnTicket right or are you just a SuperUser?
> 

Is "Let this user be granted rights" selected for every user under the
"Modify the user page"?

Mathew Snyder



More information about the rt-users mailing list