[rt-users] Give a ticket

[Ben McLendon]

The only option in the "Owner" dropdown is Nobody. Is there a way to
"give" a ticket to another user?  I have to tell a tech to "take" a
ticket so we can keep track of who is working on what.
 
 
 

 


Ben McLendon, MCP
Director, Information Technology
 
benm at barneshc.com
www.barneshc.com
 
 
Barnes Health Care Services 
200 South Patterson Street
Valdosta, GA 31601
 

Telephone:
229-245-6039 Ext. 1111

Fax:
229-245-6005

Cell:
229-560-0322

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