[rt-users] version 3.6.1--dreaded infinite login
Don Beethe
dmbeethe at fedex.com
Wed Aug 9 12:25:30 EDT 2006
Mine is commented out and seem to experience the re-login only on the
first click. For example, after login, if the user just clicks Home, it
says they aren't logged in.
-----Original Message-----
From: Schultz, Eric [mailto:ESchultz at corp.untd.com]
Sent: August 09, 2006 10:23 AM
To: Don Beethe; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] version 3.6.1--dreaded infinite login
> Jesse,
> You mention "You might try backporting the new redirect code from 3.6.
> "
> What code is this?
>
> I had my Oracle dba do a database extract and imported it into mysql
> and users who were experiencing the re-login, aren't now...
Interesting. I noticed I had this same re-login problem on my instance,
when I tried to change my configuration so that the database was used
rather than the filesystem for session tracking information. This was
in 3.4.1 code, with an Oracle backend. What I did was uncomment this
line:
# Oracle => 'Apache::Session::Oracle',
in /path-to-your-RT/share/html/Elements/SetupSessionCookie. I was
hoping I would get a performance boost, and indeed, logging in and
having the home page load was faster, but any time I clicked on
anything, I had to log in again. So I reverted that change. Of course,
if you don't use the DB for session management, $RT::MasonSessionDir is
used instead. All things being equal, if I dumped the data to MySQL, as
you did, I didn't have any problems.
However, I thought some people who had the re-login issue had a MySQL
backend?
Eric Schultz
United Online
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