[rt-users] version 3.6.1--dreaded infinite login

Don Beethe dmbeethe at fedex.com
Wed Aug 9 12:25:30 EDT 2006


Mine is commented out and seem to experience the re-login only on the
first click. For example, after login, if the user just clicks Home, it
says they aren't logged in. 

 

-----Original Message-----
From: Schultz, Eric [mailto:ESchultz at corp.untd.com] 
Sent: August 09, 2006 10:23 AM
To: Don Beethe; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] version 3.6.1--dreaded infinite login

> Jesse,
> You mention "You might try backporting the new redirect code from 3.6.

> "
> What code is this? 
> 
> I had my Oracle dba do a database extract and imported it into mysql 
> and users who were experiencing the re-login, aren't now...

Interesting.  I noticed I had this same re-login problem on my instance,
when I tried to change my configuration so that the database was used
rather than the filesystem for session tracking information.  This was
in 3.4.1 code, with an Oracle backend.  What I did was uncomment this
line:

#    Oracle     => 'Apache::Session::Oracle',

in /path-to-your-RT/share/html/Elements/SetupSessionCookie.  I was
hoping I would get a performance boost, and indeed, logging in and
having the home page load was faster, but any time I clicked on
anything, I had to log in again.  So I reverted that change.  Of course,
if you don't use the DB for session management, $RT::MasonSessionDir is
used instead.  All things being equal, if I dumped the data to MySQL, as
you did, I didn't have any problems.

However, I thought some people who had the re-login issue had a MySQL
backend?

Eric Schultz
United Online



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