[rt-users] 3.6.1 search bug?

Mathew Snyder jokermjs19 at comcast.net
Thu Aug 10 21:05:05 EDT 2006


Gary Hall wrote:
> I'm running RT-3.6.1.
> 
> If I "Add" a search criterion using the drop down box whose
> default is "Requestor EmailAddress" and then "Add and Search"
> with a second criterion, the process fails with a message
> "Unknown Field: Requestor.EmailAddress" (or whatever field
> was selected from the drop-down box).
> 
> If I "Add and Search" with a "Requestor EmailAddress" criterion
> alone, no error occurs and I get results.
> 
> If I "Add" a different criteron, (e.g., "Created Before") and
> then Add and Search with "Requestor EmailAddress" (or any other
> choice from that drop-down list), no error occurs and I get results.
> 
> Anyone else see this behaviour?

CORRECTION:

I did it wrong.  I fixed my process and made sure it matched the same
steps you took when you got the error.  I am also getting this error.

Mathew Snyder



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