[rt-users] RT and LDAP authentication (Win2k AD)

[Philip Kime]

Yes, both set ...

DEBUG output doesn't tell me anything, just that it failed to authenticate.

PK

-----Original Message-----
From: Helmuth Ramirez [mailto:HelmuthRamirez at compupay.com] 
Sent: 11 August 2006 07:00
To: Philip Kime; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT and LDAP authentication (Win2k AD)

Did you double check the settings for the external Auth?

### Enable/Disable LDAP services
Set($LdapExternalAuth, 1);
Set($LdapExternalInfo, 1);



________________________________________
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Philip Kime
Sent: Thursday, August 10, 2006 11:30 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT and LDAP authentication (Win2k AD)

I have set this up according to 
 
http://wiki.bestpractical.com/?LDAP
 
and it is updating the user information from AD on login but I can't log on with any AD passwords - I have to use the RT internal passwords - any ideas? Possibly TLS not working? But then I'd assume I wouldn't get an LDAP connection at all and the user information update wouldn't work. If I try to auto-create an AD user in RT by just logging in, the logs say:
 
[Fri Aug 11 03:49:33 2006] [warning]: Transaction->Create couldn't, as you didn't specify an object type and id (/usr/local/rt/lib/RT/Record.pm:1466)
[Fri Aug 11 03:49:33 2006] [error]: FAILED LOGIN for user from 192.168.0.100 (/usr/local/rt/share/html/autohandler:238)
 
--
Philip Kime
NOPS Systems Architect
310 401 0407