[rt-users] make initdb failure when setting up RTFM

[Ruslan Zakirov]

And where is your rt-setup-database script that comes with RT?

On 8/10/06, Tim Hill <timatqems at gmail.com> wrote:
>
>
> Hi,
>
> I have downloaded, extracted and got through most of the set up of RTFM-2.2.0RC2
>
> The readme has 6 steps, I completed 4 of them but number 5 says to "make initdb", it is at this stage I get an error and I can't find a solution.
>
> After typing "make initdb" I get:
> /usr/bin/perl - Ilib -I/usr/share/request-tracker3.4/lib /usr/local/share/request-tracker3.4/rt-setup-database --action schema --datadir etc --datafile etc/initialdata --dba rtuser
> Can't open perl script "/usr/local/share/request-tracker3.4/rt-setup-database":
> No such file or directory
> ...returned with error: 512
> make: *** [initdb] Error 2
>
> The RTFM link does appear in RT at this point, but I am unable to create a class for RTFM. When attempting this I get an RTFM error which is as follows:
>
>  TFM Error
>  Internal Error: Couldn't execute the query 'INSERT INTO FM_Classes (LastUpdatedBy, SortOrder, Created, LastUpdated, Creator, Description, Name, HotList) VALUES (?, ?, ?, ?, ?, ?, ?, ?)'ERROR: relation "fm_classes" does not exist
>
> I have found some similar looking problems, but these appeared to be related to an earlier release and this doesn't seem to be affecting me (I read about acl.pg and removing un-necessary table names, but I only have the required names in there).
>
> Can anyone offer any advice on this one?
>
> Thanks in advance
>
> Tim
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-- 
Best regards, Ruslan.