[rt-users] can't search on status=deleted

[Mike Friedman]

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On Wed, 2 Aug 2006 at 03:32 (-0400), Mathew Snyder wrote:

> RT won't do searches on deleted tickets.  in order to see them you 
> either have to do queries directly in the database or as you've already 
> discovered, vi Shredder.

Although, you can search on deleted tickets from a perl script, e.g.:

    my $TicketList = new RT::Tickets($RT::SystemUser):
    my $ticket1 = "$ARGV[0]";
    my $ticket2 = "$ARGV[1]";

    $TicketList->{'allow_deleted_search'} = 1;
    $TicketList->LimitStatus(VALUE => "deleted");

    # Search for deleted tickets within the specified ticket range:
    $TicketList->LimitId(OPERATOR => '>=', VALUE => $ticket1);
    $TicketList->LimitId(OPERATOR => '<=', VALUE => $ticket2);

Mike

_________________________________________________________________________
Mike Friedman                        IST/System and Network Security
mikef at berkeley.edu                   2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://security.berkeley.edu
_________________________________________________________________________

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