[rt-users] How to ignore "Out of Office AutoReply"

[Jodok Ole Muellers]

I am using procmail to deliver tickets to rt.
In /etc/aliases I have got something like

support:"|/usr/bin/procmail /path/to/support-procmail.rc"

This  is how my support-procmail.rc looks like:

# delete
:0
* ^Subject: Out of Office AutoReply:
/dev/null

# we do not want tickets for autoreplies
:0
* ^Auto-Submitted: .*auto-replied
/dev/null


# put everything else into rt queue
:0
| rt-mailgate --action correspond --queue myqueue --url http://myrt.server.tld/rt3/ 


On Tue, 15 Aug 2006 15:32:55 -0500
"Don Beethe" <dmbeethe at fedex.com> wrote:

> I tried looking thru the wiki and couldn't find an answer to this... 
> Does someone have a way to throw these types of messages into the trash?
> 
> 
> Thanks.