[rt-users] rt2->rt3.2 can't access ticket content after import

[Kris Reiss]

CentOS4.3
Mysql 4.1.20
Perl 5.8.5
rt3.2.2

New RT is set up on a new box, fresh install, import to fresh Database.

rt2-dumpfile goes along great.  dumpfile-rt3 also went fine after upping 
the max_packet size for mysql.  Log in to the web interface and all my 
current tickets are there, the queues look fine and are searchable. The 
problem: viewing ticket history, you can see the events (ie: comments 
added, priority changed) but you cannot view any text that went with the 
comment/resolution etcetera. If you click in the "#" next to a comment 
it reloads the page, as does clicking on [Full headers].  I have scoured 
the lists for a similar issue, the only one post I found had no 
resolution. Can anyone point me to a fix for this?  How can I make sure 
the text made it into the DB, I understand it should be in the 
attachments table?  It does not appear to be a permissions problem, I 
gave myself all rights at one point and the issue remained.

thanks in advance for any and all help.

-- 
Kris Reiss
Systems Administrator
Institute of Marine & Coastal Sciences 
Rutgers University 
kreiss at marine.rutgers.edu
732.932.6555 x237
cell: 908.553.7536
aim: krisreiss
yahooChat: kris.reiss

Help Desk Requests via:
support at marine.rutgers.edu