[rt-users] Corres messages

Martyn Routley martyn at invictawiz.com
Thu Aug 17 12:53:00 EDT 2006


Hi
Am I being dense....(Answers on a postcard to...)

I have installed 3.6.0 from FreeBSD ports and it works. Yay!

By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the
ticket has been taken by a user, the emails seem to go to everybody except the owner.

My question is this.
Is it possible to have the messages sent only to the ticket owner and not everyone?


Martyn 



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