[rt-users] v3.6.1 / Logged out issues

Tony Graziano tgraziano at myitdepartment.net
Fri Aug 18 10:37:50 EDT 2006


>>> Jesse Vincent <jesse at bestpractical.com> 08/15/06 05:25PM >>>
On Tue, Aug 15, 2006 at 04:58:07PM -0400, Tony Graziano wrote:
<snip>
So. Is this a 3.6.1 with no local customizations whatsoever
that's breaking? If so, the right next step is to turn on cookie
notification in your browser and see if RT is sending a new cookie
right
before each forced relogin attempt.  Also, it's worth stopping apache,
clearing 
out rt's var/mason/obj directory, and starting apache again. It's
possible for some things to get cached across server restarts.
<snip>
Yes, it is setting a cookie at the login again. What gives? Usually it
is when a ticket is being reolved (with or without response to
requestors, or when manually creating a new ticket and "saving it". All
the input is saved, and it takes you right back to the same ticket.I did
stop apache and clean the obj directory, and turned on firefox to prompt
for all cookies. When i got kicked out to the login screen, it prompted
me to set a cookie when I hit "Login".
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