[rt-users] rt-3.6.1 glitch

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed Aug 23 10:59:44 EDT 2006


"| >BTW, I left out an important detail. With native rt-3.4.5, this error
| >is not there at all. It's only when I use rt-3.6.1 web UI to access the
| >same DB."

There are DB schema changes between 3.4.x and 3.6.x  If you don't 
update, it likely won't work properly.

There is also one perl module that needed to be installed for 3.6.x but 
I can't recall what it was at this time.  UNIVERSAL::require I think?


Odhiambo Washington wrote:
> Why would that be necessary? I dumped the working database are restored
> on a different server (configured same way as the one I dumped from).
>
>
> * On 21/08/06 08:48 -0400, Drew Barnes wrote:
> | You ran the schema updates?
> | 
> | 
> | Odhiambo Washington wrote:
> | >* On 19/08/06 21:32 +0300, Alexandr Ciornii wrote:
> | >| Hello!
> | >| 
> | >| 2006/8/19, Odhiambo Washington <wash at wananchi.com>:
> | >| >I have rt-3.6.1 installed on a host different than the DB server. Today
> | >| >I moved my database from one server to the other (dump then import).
> | >| >MySQL-4.0.26 was in the old box, while the new box is MySQL-4.0.27.
> | >| >Both support InnoDB.
> | >| >
> | >| >error:          Transactions not supported by database at
> | >| 
> | >| Did you check that new DB is using InnoDB engine?
> | >| Maybe that information was not stored in the dump, and it was
> | >| recreated as MyISAM.
> | >
> | >Yes, I did. I used 'show create table" and it tells me the tables are 
> | >InnoDB. The new db server supports InnoDB by default.
> | >
> | >BTW, I left out an important detail. With native rt-3.4.5, this error
> | >is not there at all. It's only when I use rt-3.6.1 web UI to access the
> | >same DB.
> | >
> | >I just realized that the change of the DB server does not really count.
> | >I pointed back to old DB server and same error pops up. So it's 
> | >something I need to fix with rt-3.6.1, perhaps one of the deps is broken 
> | >on my test box.
> | >
> | >
> | >        cheers
> | >       - wash 
> | >+----------------------------------+-----------------------------------------+
> | >Odhiambo Washington            		. WANANCHI ONLINE LTD 
> | >(Nairobi, KE)  |
> | >wash () WANANCHI ! com			. 1ere Etage, Loita Hse, 
> | >Loita St.,  |
> | >GSM: (+254) 722 743 223			. # 10286, 00100 NAIROBI     
> | >|
> | >GSM: (+254) 733 744 121			. (+254) 020 313 985 - 9     
> | >|
> | >+---------------------------------+------------------------------------------+
> | >"Oh My God! They killed init! You Bastards!"  
> | >						 --from a /. post
> | >_______________________________________________
> | >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> | >
> | >Community help: http://wiki.bestpractical.com
> | >Commercial support: sales at bestpractical.com
> | >
> | >
> | >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> | >Buy a copy at http://rtbook.bestpractical.com
> | >  
> | 
> | -- 
> | Drew Barnes
> | Applications Analyst
> | Raymond Walters College
> | University of Cincinnati
>
>         cheers
>        - wash 
> +----------------------------------+-----------------------------------------+
> Odhiambo Washington            		. WANANCHI ONLINE LTD (Nairobi, KE)  |
> wash () WANANCHI ! com			. 1ere Etage, Loita Hse, Loita St.,  |
> GSM: (+254) 722 743 223			. # 10286, 00100 NAIROBI             |
> GSM: (+254) 733 744 121			. (+254) 020 313 985 - 9             |
> +---------------------------------+------------------------------------------+
> "Oh My God! They killed init! You Bastards!"  
> 						 --from a /. post
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>   

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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