[rt-users] help! RT::Action::NotifyGroup help!

[Jason Marshall]

> Now open RT WebUI and create scrip:
>
> condition: on correspondence
> action: systems <- it should be available after you've created it with script
> template: correspondence
> stage: transaction create
>
> You don't have to write any bit of code.

Oh!!  You've made it far too easy -- I was not expecting that.  Thanks 
very much for your help, it does what it should now, thanks.

Though my custom condition looks like it needs work...

>
>
> On 8/24/06, Jason Marshall <jasonm at kelman.com> wrote:
>> > Most probably you want to add a group instead of users, so you would
>> > be able to add users to the group from RT UI and scrip action will
>> > pick up new members automatically.
>> 
>> Thanks Ruslan, that sounds very sensible.
>> 
>> I have run the -admin tool, and created a notifygroup entity called
>> "Systems" which a group named 'Systems'.
>> 
>> # /usr/local/rt-3.4.5/local/sbin/rt-notify-group-admin --list
>> Name: Systems
>> Module: NotifyGroup
>> Members:
>>          Group   => Systems
>> 
>> Now, I still appear to have issues with my syntax.
>> 
>> after the "use RT::Action::Notify;" line, I have just one more line in the
>> cleanup section:
>> 
>> $RT::Action::NotifyGroup->SetRecipients('Systems');
>> 
>> which gives this error:
>> 
>> [Thu Aug 24 17:11:55 2006] [error]: Scrip 15 Commit failed: Can't call
>> method "SetRecipients" on an undefined value at (eval 858) line 2.
>> 
>> I once again offer the excuse of not being a perl programmer, sorry...
>> 
>> ---
>> Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
>>
>>    From a Sun Microsystems bug report (#4102680):
>>      "Workaround: don't pound on the mouse like a wild monkey."
>>
>>    "I have great faith in fools:
>>       Self confidence my friends call it."  -Edgar Allan Poe
>> 
>> 
>
>
> -- 
> Best regards, Ruslan.
>

---
Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.

   From a Sun Microsystems bug report (#4102680):
     "Workaround: don't pound on the mouse like a wild monkey."

   "I have great faith in fools:
      Self confidence my friends call it."  -Edgar Allan Poe