[rt-users] Ticket update error, I think

Jesse Vincent jesse at bestpractical.com
Fri Aug 25 20:44:31 EDT 2006


Please see the mail I sent to rt-users earlier today.

On Fri, Aug 25, 2006 at 05:32:11PM -0700, Ruben T. Santos wrote:
> When trying to update a ticket, I get a page with the following;
> 
> _____________________________________________________________________
> 
> Time to display: 0.02435 
> 
> »|« RT 3.6.0 Copyright 1996-2005 Best Practical Solutions, LLC.
> 
> _____________________________________________________________________
> 
> This only happens when the message text bow has something typed in. If
> the message box is blank, it will update the ticket.
> 
> -- 
> Regards,
> 
> Ruben T Santos
> IT Specialist
> Applied Technologies Associates
> 805-239-9100 x323
> ruben at ata-sd.com
> 
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> 
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