[rt-users] RT 3.6 performance problems

Jesse Vincent jesse at bestpractical.com
Sat Aug 26 09:28:04 EDT 2006




On Sat, Aug 26, 2006 at 10:57:38AM +0200, Theo Kramer wrote:
> On Fri, 2006-08-25 at 11:47 -0400, Jesse Vincent wrote:
> > 
> > 
> > On Fri, Aug 25, 2006 at 01:56:59PM +0200, Theo Kramer wrote:
> > > On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote:
> > > 
> > > > Send this to the list:
> > > > 
> > > > SELECT * FROM ACL WHERE RightName = 'OwnTicket';
> > > > 
> > 
> > Next up:
> > SELECT * from Groups where id = 11;

ACL

| 123 | Group         |           3 | OwnTicket | RT::Queue  |       13 |           0 |             0 |                                                                         

> mysql> SELECT * from Groups where id = 3;
> +----+------+------------------------------+----------------+----------+----------+
> | id | Name | Description                  | Domain         | Type     | Instance |
> +----+------+------------------------------+----------------+----------+----------+
> |  3 |      | Pseudogroup for internal use | SystemInternal | Everyone |        0 |
> +----+------+------------------------------+----------------+----------+----------+
> > SELECT * from Groups where id = 3;
> 
> Attached. So here it seems that Everyone has 'OwnTicket' for id 3 but it
> is either not visible in the http interface or it eludes me...

Nope. Queue 13. What's Queue 13?



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