[rt-users] How to run Queue-Bound scrips instead of the "global" version?

[Roy El-Hames]

You can either modify the condition of the auto-reply global scrip to 
check the queue value if its equal to the queue you don't want to run on 
then return undef, or the better solution is to implement Dirk Pape 
extension which hide/suppress global scrips:
http://page.mi.fu-berlin.de/~pape/rt3screenshots/
Roy

Luis Motta Campos wrote:
>   Dear rt-users:
>
>   I'm using RT's default scrips, with a few modifications, as my base.
>   I have currently 18 active queues.
>
>   I need to change auto-reply scrips for a queue, and don't want to
> re-define all scrips for all queues (so they aren't globlas anymore)
> just for this.
>
>   My question: is there anything I can do to setup and run custom
> queue-bound scrips in a way that they run instead of the global scrip
> for the same action?
>
>   Thanks a lot for any tips.
>   Kind regards.
>