[rt-users] Almost there!

[Drew Barnes]

I get this when it is trying to log to file but I haven't touched the 
file yet.  Check that?

Andrew Nicols wrote:
> On 8/29/06, *Ben Weston* <ben at computerhelpme.com 
> <mailto:ben at computerhelpme.com>> wrote:
>
>     Here is what I have for an httpd.conf at this point.
>     ...
>        <Directory /opt/rt34/share/html>
>            Order allow,deny
>            Allow from all
>            SetHandler perl-script
>            PerlResponseHandler RT::Mason
>        </Directory>
>     </VirtualHost>
>
>     Possibly unrelated...  I'm fairly new to Apache as well.  One thing I
>     don't understand is:
>     <Directory /opt/rt34/share/html>
>
>     /opt/rt34 doesn't exist (it's /opt/rt3).  However if I change it to
>     /opt/rt3, I get a 500 internal server error.  This way I get the
>     Almost
>     there page.
>
>
> Ben,
> You should be using /opt/rt3 not 34. That tells apache to use the Perl 
> Handler RT::Mason for anything in /opt/rt3. Without it, mason isn't 
> interpretting the HTML in /opt/rt3/ and so you get the stock nearly 
> there message.
> Look at the apache error log when you get the 500 error. That may tell 
> you more. It could be that you don't have the database set up 
> properly, or are missing some crucial dependencies. I think they both 
> would give you a 500 error. There are quite a few reasons you could be 
> getting 500 messages but your apache logs should provide some more clue,
>
> Andrew
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati