[rt-users] Shredder User plugin mangling tickets?

[Roy El-Hames]

Mathew;
I think the problem is its trying to build a join and can't find the 
user id in the Users table, you need (from sql) to update the appropriate
Transactions row changing the Creator value to the id of the User 
Nobody(or its safer to change it to your Id privileged user)
Roy
Mathew Snyder wrote:
> Jesse Vincent wrote:
>   
>>> plugin.  For the most part, this has been a successful operation.  However, due
>>> to the number of legitimate users, picking out the spam users is not a perfect
>>> science and I've inadvertently removed legitimate users.
>>>
>>> This has resulted in a ticket getting mangled...I think.  I'm not sure why it
>>> would cause the transactions to get messed up or even if it has.  But this is
>>> the output generated on the latest ticket to suffer the problem:
>>>       
>> You've removed the user a transaction referred to. RT can't find
>> something that's...well, never supposed to be removed. So it's
>> exploding.
>>
>>     
>
> Besides, if I set the replace_relations field to nobody, shouldn't it assign all
> those transactions to the Nobody user?  Or would I have to use the id for
> Nobody?  Or is using nobody with lowercase 'n' not the same as Nobody with
> uppercase 'N'?
>
> Mathew
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