[rt-users] CFs visible on Reply/Comment screens?

[JB Segal]

I didn't (knowingly) change anything, but a while ago one of my users
commented:

"all the custom fields for a queue used to show up when posting a reply
or comment, and now they don't. this is annoying b/c there are a few
fields that i always set when posting comments. where did they go?"

As I didn't take them away, I don't really know what happened.
Any pointers?

Thanks,
JB