[rt-users] Calendar view of tickets?
Jim Brandt
cbrandt at buffalo.edu
Wed Dec 6 09:28:24 EST 2006
Torsten,
I used the following modules that you'll need to install from CPAN:
* HTML::CalendarMonth (I think this has some dependencies like
HTML::Element, etc. Just follow them and install all dependencies.)
* Date::Calc
Also, I should mention I got this working on 3.6.1. I think it could
work in 3.4.5, but the Tools menu is different so you'd need to make
some changes.
Let me know if I left anything else out.
Jim
Torsten Brumm wrote:
> Hi Jim,
>
> sounds good to me a Calendar per Queue base, tried yours but got the
> following error:
>
> Error during compilation of /opt/rt36/local/html/Tools/Calendar/Calendar:
> Can't locate HTML/CalendarMonth.pm in @INC (@INC contains:
> /opt/rt36/local/lib /opt/rt36/lib
> /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
> /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3
> /usr/lib/perl5/site_perl
> /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
> /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3
> /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.6/i386-linux-thread-multi
> /usr/lib/perl5/5.8.6 .) at /opt/rt36/local/html/Tools/Calendar/Calendar
> line 9, <GEN35> line 40.
> BEGIN failed--compilation aborted at
> /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line 40.
>
>
> I think there are some missing files?!?
>
> Thanks
>
> Torsten
>
> 2006/12/5, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu>>:
>
> Mark,
>
> I have a rough prototype of something like this working on our dev
> machine. In my case, I was playing around with creating a maintenance
> calendar that would allow us to track system changes in RT. My thought
> was to have a few designated queues set up as the maintenance queues.
> You'll see these hard-coded in the example. My thought was to make them
> a config option eventually.
>
> I installed the attached code under /opt/rt3/share/html/Tools so my
> Tools page has a menu with Offline, Reports, and Calendar.
>
> It's a bit ugly, but it works. Hope it helps.
>
> Jim
>
> Roedel, Mark wrote:
> > It occurred to me last night that it'd be useful sometimes to have a
> > calendar display with ticket on it according to their due
> dates. Before
> > I start hacking on something myself, is that something that anybody's
> > already attempted?
> >
> > --
> > Mark Roedel
> > Senior Programmer / Analyst
> > LeTourneau University
> > Longview, Texas USA
> > _______________________________________________
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> >
> > Community help: http://wiki.bestpractical.com
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> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>
> --
> Jim Brandt
> Administrative Computing Services
> University at Buffalo
>
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> <mailto:sales at bestpractical.com>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
>
>
>
> --
> MFG
>
> Torsten Brumm
>
> http://www.torsten-brumm.de
--
Jim Brandt
Administrative Computing Services
University at Buffalo
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