[rt-users] RT 3.6 error and IE6

Tomas Olaj tomas.olaj at usit.uio.no
Thu Dec 7 10:16:24 EST 2006

On the marvelous Wed, 6 Dec 2006, Jesse Vincent wrote kindly to me ...

>> We are entering production phase next week on 3.6.1, but we noticed a
>> problem among Internet Explorer version 6 users (yes, there are some of
>> these at our university), ;), where they are getting an "Error on page"
>> error-message in browser trying to _open_ a ticket in RT 3.6.1.
> Do you have any more details of the error message?

I don't, I've asked Sverre to give an answer on this, since I actually 
can't find anything on the terminal server I've tested it on. I am not a 
IE 6 user. ;)


>> This error message is not reproducable in other browsers (even IE version
>> 7).
>> The typical error message is described on:
>> http://support.microsoft.com/kb/306831
>> but it doesn't solve the problem, since it's only a work-a-round.
>> Is it something incompatible in the HTML-code?
>> Best regars,
>> Tomas

Tomas A. P. Olaj, email: tomas.olaj at usit.uio.no, web: folk.uio.no/tomaso
  University of Oslo / USIT (Center for Information Technology Services)
    System- and Application Management / Applications Management Group

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