[rt-users] Can't view newly created ticket - Solved

[Winn Johnston]

Problem Solved. It seemed that suse, likes to create
sendmail cf files for your convenience. One of their
cf files worked its way into the config and broke RT.
Hmm should RT be giving strange errors when sendmail
breaks? Guess so.

-winn

--- Winn Johnston <winn_johnston at yahoo.com> wrote:

> This just started happening, no changes were made to
> the system. 
> 
> mysql v 4.01
> apache2
> 
> Is there something i can check in the ACL table?
> 
> <snip from rt.log>
> Wed Dec  6 23:36:03 2006] [info]:
> <rt-3.4.5-28212-1165448162-999.6421-2-0 at dnc.org>
> #6421/28782 - Scrip 2 
> (/opt/rt3/lib/RT/Action/SendEmail.pm:237)
> [Wed Dec  6 23:36:03 2006] [warning]: DBD::mysql::st
> execute failed: MySQL server has gone away at
>
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm
> li
> ne 492. (/opt/rt3/lib/RT.pm:287)
> [Wed Dec  6 23:36:03 2006] [warning]:
> RT::Handle=HASH(0x96f8200) couldn't execute the
> query
> 'INSERT INTO Transactions (OldReference, Type,
> Field,
> OldValue, NewReferenc
> e, NewValue, Creator, ObjectId, ReferenceType,
> Created, Data, ObjectType) VALUES (?, ?, ?, ?, ?, ?,
> ?, ?, ?, ?, ?, ?)' at
> /usr/local/lib/perl5/site_perl/5.8.3/DBIx/Sea
> rchBuilder/Handle.pm line 505
>        
>
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x96f8200)','INSERT
> INTO Transactions (OldReference, Type, Field,
> OldValue...','undef','EmailRecord',
> 'undef','undef','undef','undef',1,...) called at
>
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm
> line 365
>        
>
DBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x96f8200)','Transactions','OldReference','undef','Type','EmailRecord','Field','undef','OldValue',...)
> cal
> led at
>
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle/mysql.pm
> line 39
>        
>
DBIx::SearchBuilder::Handle::mysql::Insert('RT::Handle=HASH(0x96f8200)','Transactions','OldReference','undef','Type','EmailRecord','Field','undef','OldValue',.
> ..) called at
>
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm
> line 1291
>        
>
DBIx::SearchBuilder::Record::Create('RT::Transaction=HASH(0xa484984)','OldReference','undef','Field','undef','Type','EmailRecord','OldValue','undef',...)
> calle
> d at /opt/rt3/lib/RT/Record.pm line 300
> </snip from rt.log>
> 
> 
> Thanks
> Winn Johnston
> 
> 
>  
>
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