[rt-users] 3.6.2 - My Day screen does not update data
John Arends
jarends at uiuc.edu
Wed Dec 20 10:17:26 EST 2006
I briefly looked at this feature, but since it was on an installation of
RT that had no real data in it, I did not spend a lot of time figuring
it out. I was confused as to how it worked also. I entered total time
worked for the day, and it did not appears anything had been updated.
Can anyone explain what this is and how it works?
Minh Quang Yvonet wrote:
> -->
>
> Hi, I recently made an installation of RT 3.6.1 and applied the upgrade
> to 3.6.2.
>
>
>
> There is a new “Tools/My Day” screen which shows the tickets I am
> currently working on and from which I should be able to update comments,
> time worked and status on shown tickets all from one single page (neat
> feature, especially for time tracking).
>
>
>
> However none of the changes I try to submit through this page seems to
> take effect, there is no change in the tickets history, it is as if I
> had not submitted anything.
>
>
>
> There doesn’t seem to be any change in the (MySQL) database schema
> between 3.6.1 and 3.6.2 and the upgrade process did not return any
> errors (I gather it just overwrote old files, and all my customizations
> are in the local tree).
>
>
>
> Did I miss something in the upgrade process?
>
>
>
> Minh Quang
>
>
>
>
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