[rt-users] 3.6.2 - My Day screen does not update data

John Arends jarends at uiuc.edu
Wed Dec 20 10:17:26 EST 2006


I briefly looked at this feature, but since it was on an installation of 
RT that had no real data in it, I did not spend a lot of time figuring 
it out. I was confused as to how it worked also. I entered total time 
worked for the day, and it did not appears anything had been updated.

Can anyone explain what this is and how it works?

Minh Quang Yvonet wrote:
> -->
> 
> Hi, I recently made an installation of RT 3.6.1 and applied the upgrade 
> to 3.6.2.
> 
>  
> 
> There is a new “Tools/My Day” screen which shows the tickets I am 
> currently working on and from which I should be able to update comments, 
> time worked and status on shown tickets all from one single page (neat 
> feature, especially for time tracking).
> 
>  
> 
> However none of the changes I try to submit through this page seems to 
> take effect, there is no change in the tickets history, it is as if I 
> had not submitted anything.
> 
>  
> 
> There doesn’t seem to be any change in the (MySQL) database schema 
> between 3.6.1 and 3.6.2 and the upgrade process did not return any 
> errors (I gather it just overwrote old files, and all my customizations 
> are in the local tree).
> 
>  
> 
> Did I miss something in the upgrade process?
> 
>  
> 
> Minh Quang
> 
>  
> 
> 
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