[rt-users] How to send a one-shot email on ticket creation

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Dec 20 23:27:51 EST 2006

Extension RTx-Notify-Group as well works for users. It's available
from the CPAN. I'm not saying that solution with hacking a template
doesn't work, but I really don't think it's good idea to store this
info inside a template.

On 12/19/06, Thomas Dietmaier <Thomas.Dietmaier at dataphone.at> wrote:
> Hello all,
> I am looking for a custom scrip action to send an email to a fixed address on creation of a ticket. The recipient should not become a watcher on the ticket. I did not manage to scavenge some code from the wiki -- any pointers are much appreciated.
> Thanks in advance
> Thomas Dietmaier.
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Best regards, Ruslan.

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