[rt-users] How to read custom email headers

[Tim Wilson]

>>> On Wed, Dec 27, 2006 at  1:17 PM, in message
<B3BCAF4246A8A84983A80DAB50FE72427695B7 at secnap2.secnap.com>, "Jonathan
Scheidell" <jscheidell at secnap.net> wrote: 
> I'm trying to read an email address from a custom header I created
and
> assign that variable as a ticket cc.

I believe you're looking for ExtractCustomFieldValues. You'll find it
in the ScripActions section at:

http://wiki.bestpractical.com/index.cgi?Contributions

-Tim


-- 
Tim Wilson, Director of Technology
Buffalo-Hanover-Montrose Schools
214 1st Ave NE   Buffalo, MN  55313
ph: 763.682.8740  fax: 763.682.8743  http://www.buffalo.k12.mn.us