[rt-users] LDAP not updating RT data when LDAP data changes

[Rob Walker]

Rob Walker wrote:
> I set up the LDAP overlay.  To be specific, I set up
> LdapUserLocalOverlay from the wiki.  It is doing autocreate for our
> users just fine.  It is also working ("username/password is incorrect")
> when we set the user to "disabled" in LDAP.
> 
> However, when I change an attribute for the user (I am using City for my
> test), RT doesn't update the city field in my database.

> Thanks in advance for any ideas.

I was wrong.  It works.  It looks like you have to either

1.  Give AD a few minutes to start serving up the new data

or

2.  Give RT some time to get it.

Either way, my AD changes are propagating to RT now.

Rob