[rt-users] Include Resolve comment on resolve

Duncan Shannon dshannon at techfluent.com
Wed Feb 1 15:16:43 EST 2006

> When I resolve a ticket, it e-mails the user the resolved template,
> that template doesn't include the information I entered. Do I need to
> use the following?:

You can just change the update type to "Reply" if that works for you.

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