[rt-users] Using Oracle DB for Apache::Session data

Shawn Plummer plummer at geneseo.edu
Wed Feb 1 15:41:11 EST 2006

On Feb 1, 2006, at 1:43 PM, Schultz, Eric wrote:

> I've been trying to figure out why my production instance of RT  
> running
> on Oracle is slower than my Dev instance on MySQL.  I saw something on
> the mailing list that I thought could offer some help - someone
> mentioned cleaning out the sessions table.  Okay, I'll take a look at
> that, I thought.  But then I was surprised to find the table empty!
> Instead, the session information is being written to disk at
> /path-to-rt/var/session_data/.  Ah-ha!  I found that the file
> Elements/SetupSessionCookie had this line:
> #    Oracle      => 'Apache::Session::Oracle',
> And of course, it's commented out, when the mysql and Pg lines were  
> not.
> So I uncommented this, restarted apache; the home page loaded about  
> 20%
> faster, and a row showed up in the Oracle database (dev now  
> pointing to
> a QA Oracle backend rather than MySQL for this test).  Sweet!  But  
> then
> I clicked on the logout button, and the page just hangs.  Anyone have
> any thoughts?  I'm poking around at it now.

I tried this, in hopes of resolving a persistent logout issue we have  
where every link you click on you are asked to log back in. When I  
uncommented the line and restarted apache (after removing the  
contents of my session cache directory) it hangs when logging in and  
never actually loads the rt page. There is one entry in the session  
table though, so it gets at least that far.

My RT log shows this:
[Wed Feb  1 20:39:49 2006] [info]: Successful login for plummer from (/opt/rt3/share/ht
[Wed Feb  1 20:39:53 2006] [debug]: RT::Date used date::parse to make  
1970-01-01 18000 (/opt/rt3/lib

Every login seems to show this date error, could that be the source  
of my forcing a login on each link clicked issue?

Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with  
beings brighter than have been, and give a breath to forms which can  
outlive all flesh." -Lord Byron

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