[rt-users] CustomField to both Users and Tickets?

[Joby Walker]

You will need to have two custom fields, and then have a scrip that
fires on create that takes the value from the requestor's CF and assigns
it to the ticket's CF.

Joby Walker
C&C SSG, University of Washington


Mikko Lipasti wrote:
> Hello list,
> 
> I'd like to configure users CustomerId CustomField, and On Create
> automatically assign ticket's CustomerId CustomField accordingly. Is
> this doable? With only one CustomField? I can't get RT 3.4.1 to apply
> the same CF to both Users and Tickets..
>