[rt-users] Stripping email history from reply mail body

[Joby Walker]

Diffs are attached.

*NOTE* this hides all text starting with the first quoted line, so if
you reply inline or below the quoted text it will hide the response (of
course you can just expand the text to view).  This isn't a problem for
us because (as you can see from my email) SOP at the UW is to reply
above the quote.

Joby Walker
C&C SSG, University of Washington


Joby Walker wrote:
> Stripping history like this isn't as easy as you think.  There are many
> email clients (mostly webclients) that don't handle the history block
> well, and will wrap lines of history without indenting them.  And if
> someone replies inline stripping the history can make the response
> unintelligable.
> 
> We don't strip anything, but we do hide history.  In the history
> display, for each attachment, we wrap from the first quoted element to
> the end of the attachment in a Titlebox that's content is hidden by
> default.  So if the user wants to view the text all they need to do is
> expand the box.
> 
> If others are interested we can provide code.
> 
> jbw
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