[rt-users] Question about RT CLI custom field / web-interface

[Jens Andersson]

We're planning to build our own webinterface to use when creating
tickets. We need to use custom fields, what I can see RT CLI are not
supporting CF, have I understand this correct? 

What's the best way to do this, create a perl script that make the job
or send the data as mail and let the mail-gate do the job?

// Jens