[rt-users] NEEDED: OnResolveDependency condition

[Joby Walker]

Not sure a OnResolveDependancy would work, but using OnResolve and then
a new action (or UserDefined) of InformDependants would be pretty easy.
 You'd just need to define exactly what you want to happen.

Joby Walker
C&C SSG, University of Washington


Jim Meyer wrote:
> Hello!
> 
> I was pondering how to take a few of our more complex internal
> processes, the sorts which have both serial and parallel tasks, and
> cause them to be submitted as a set of dependent tickets when it
> occurred to me that when we resolve a ticket which is depended upon by
> other tickets, the owners of the other tickets need to get a
> notification that the dependency has been resolved.
> 
> I didn't see anything in the wiki like this ... is there an easy way to
> do this, does someone already have such a thing they can share, or am I
> breaking new ground?
> 
> Thanks!
> 
> --j