[rt-users] Resolved Tickets being Reopened

Duncan Shannon dshannon at techfluent.com
Thu Feb 9 17:13:43 EST 2006

>This may have been discussed before, but I hope to get the definitive

This certainly is a FAQ.

Try searching the archives[1]... im hoping to be contributing to the
wiki more soon... if you find the answer (and let me know), ill throw it
in the wiki.


[1] http://www.gossamer-threads.com/lists/rt/users/

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