[rt-users] Why does RT crash with RT::Attribute::Name?

Nathan, Ahalya Ahalya_Nathan at mudnebr.com
Mon Feb 13 16:39:37 EST 2006


Jesse,
Do you think that the 1.35 version of DBIx/SearchBuilder caused RT to
crash? Do I need to upgrade it?

Thanks,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nathan,
Ahalya
Sent: Monday, February 13, 2006 9:16 AM
To: Jesse Vincent
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?

This is a more detailed description that I got from the log:

Scrip Prepare 41 died. - RT::Attribute::Name Unimplemented in
RT::Attributes. (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 81)

Stack:
 
[/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Record.pm:496]
  [/usr/local/rt/lib/RT/Attributes_Overlay.pm:81]
  [/usr/local/rt/lib/RT/Attributes_Overlay.pm:73]
  [/usr/local/rt/lib/RT/Attributes_Overlay.pm:88]
  [/usr/local/rt/lib/RT/Attributes_Overlay.pm:119]
  [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:1624]
  [/usr/local/rt/lib/RT/Action/SendEmail.pm:563]
  [/usr/local/rt/lib/RT/Action/SendEmail.pm:126]
  [/usr/local/rt/lib/RT/Action/Notify.pm:65]
  [/usr/local/rt/lib/RT/ScripAction_Overlay.pm:233]
  [/usr/local/rt/lib/RT/Scrip_Overlay.pm:478]
  [/usr/local/rt/lib/RT/Scrips_Overlay.pm:236]
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:169]
  [/usr/local/rt/lib/RT/Record.pm:1431]
  [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:3052]
  [/usr/local/rt/lib/RT/Interface/Web.pm:1096]
  [/usr/local/rt/share/html/Ticket/ModifyAll.html:178]
  [/usr/local/rt/local/html/autohandler:194]
 (/usr/local/rt/lib/RT/Scrip_Overlay.pm:481)

It says the scrip prepare died, what does that mean?

Thanks,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nathan,
Ahalya
Sent: Monday, February 13, 2006 9:05 AM
To: Stephen Turner; Jesse Vincent
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?

Thanks Steve, I found it. Jesse, the version that I am running is 1.35.

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: Stephen Turner [mailto:sturner at MIT.EDU] 
Sent: Monday, February 13, 2006 9:01 AM
To: Nathan, Ahalya; Jesse Vincent
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?

At Monday 2/13/2006 09:34 AM, Nathan, Ahalya wrote:
>How do I find which version I am running?

If you look in DBIx/SearchBuilder.pm under your perl installation, the 
version is near the top of the file.

Steve 

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