[rt-users] Why does RT crash with RT::Attribute::Name?

Nathan, Ahalya Ahalya_Nathan at mudnebr.com
Mon Feb 13 16:46:02 EST 2006


Any idea why this is happening since the error says that:
Scrip Prepare 41 died. - RT::Attribute::Name Unimplemented in
RT::Attributes. (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 81

Is it because, the records are not fetched by the DBIX handle?

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Monday, February 13, 2006 3:45 PM
To: Nathan, Ahalya
Cc: Jesse Vincent; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Why does RT crash with RT::Attribute::Name?




On Mon, Feb 13, 2006 at 03:39:37PM -0600, Nathan, Ahalya wrote:
> Jesse,
> Do you think that the 1.35 version of DBIx/SearchBuilder caused RT to
> crash? Do I need to upgrade it?

It'd be interesting to know if you still see this issue with 1.38

> 
> Thanks,
> Ahalya Nathan
> Senior Programmer / Analyst
> Information Technology, Metropolitan Utilities District 
> (402) 504-7180 phone
> (402) 504-5180 fax
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nathan,
> Ahalya
> Sent: Monday, February 13, 2006 9:16 AM
> To: Jesse Vincent
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?
> 
> This is a more detailed description that I got from the log:
> 
> Scrip Prepare 41 died. - RT::Attribute::Name Unimplemented in
> RT::Attributes. (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 81)
> 
> Stack:
>  
>
[/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Record.pm:496]
>   [/usr/local/rt/lib/RT/Attributes_Overlay.pm:81]
>   [/usr/local/rt/lib/RT/Attributes_Overlay.pm:73]
>   [/usr/local/rt/lib/RT/Attributes_Overlay.pm:88]
>   [/usr/local/rt/lib/RT/Attributes_Overlay.pm:119]
>   [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:1624]
>   [/usr/local/rt/lib/RT/Action/SendEmail.pm:563]
>   [/usr/local/rt/lib/RT/Action/SendEmail.pm:126]
>   [/usr/local/rt/lib/RT/Action/Notify.pm:65]
>   [/usr/local/rt/lib/RT/ScripAction_Overlay.pm:233]
>   [/usr/local/rt/lib/RT/Scrip_Overlay.pm:478]
>   [/usr/local/rt/lib/RT/Scrips_Overlay.pm:236]
>   [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:169]
>   [/usr/local/rt/lib/RT/Record.pm:1431]
>   [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:3052]
>   [/usr/local/rt/lib/RT/Interface/Web.pm:1096]
>   [/usr/local/rt/share/html/Ticket/ModifyAll.html:178]
>   [/usr/local/rt/local/html/autohandler:194]
>  (/usr/local/rt/lib/RT/Scrip_Overlay.pm:481)
> 
> It says the scrip prepare died, what does that mean?
> 
> Thanks,
> Ahalya Nathan
> Senior Programmer / Analyst
> Information Technology, Metropolitan Utilities District 
> (402) 504-7180 phone
> (402) 504-5180 fax
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nathan,
> Ahalya
> Sent: Monday, February 13, 2006 9:05 AM
> To: Stephen Turner; Jesse Vincent
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?
> 
> Thanks Steve, I found it. Jesse, the version that I am running is
1.35.
> 
> Ahalya Nathan
> Senior Programmer / Analyst
> Information Technology, Metropolitan Utilities District 
> (402) 504-7180 phone
> (402) 504-5180 fax
> 
> 
> 
> -----Original Message-----
> From: Stephen Turner [mailto:sturner at MIT.EDU] 
> Sent: Monday, February 13, 2006 9:01 AM
> To: Nathan, Ahalya; Jesse Vincent
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Why does RT crash with RT::Attribute::Name?
> 
> At Monday 2/13/2006 09:34 AM, Nathan, Ahalya wrote:
> >How do I find which version I am running?
> 
> If you look in DBIx/SearchBuilder.pm under your perl installation, the

> version is near the top of the file.
> 
> Steve 
> 
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> Download a free sample chapter of RT Essentials from O'Reilly Media at
> http://rtbook.bestpractical.com
> 
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at
> http://bestpractical.com/services/training.html
> 

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