[rt-users] Your ticket was stolen in RT 3.4.5

Andy Moran andy at wildbrain.com
Mon Feb 13 19:25:45 EST 2006

Thank you!  that fixed it!  Works like a charm now.


Myers, Adam wrote:
> I had to change '$self->CurrentUser' to '$RT::System' and it works fine
> for me.
> Adam
> ---------------------------------
> To: {my $old_owner = RT::User->new($RT::System);
>       $old_owner->Load($Transaction->OldValue);
>       $old_owner->EmailAddress()}
> Subject: Ticket #{$Ticket->Id()} taken by {$Ticket->OwnerObj->Name()}
> A ticket you owned:
>    "{$Ticket->Subject()}"
> has been taken by {$Ticket->OwnerObj->Name()}
> {$RT::WebURL}Ticket/Display.html?id={$Ticket->Id()}
> -------------------------------------------
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