[rt-users] Blocking mail to RT

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed Feb 15 08:06:40 EST 2006

I suspect that you will need to scrub the CC addresses before it hits 
RT.  Or check RT_SiteConfig.pm for $ParseNewMessageForTicketCcs to 
prevent RT from adding them as ticket watchers.

Leon wrote:
> I need to block certain mail from being accepted by RT.
> Will the email plugin facility help for this? I know now that at scrip 
> time, it is to late, since it has already been loaded into the 
> database at that time.
> I need to block any new email coming in, that has CC addresses.
> Regards
> Leon

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

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